Have a question?
We answer the most common questions about our service.
How exactly does the service work?
You fill in a form with the details of your purchase and the seller, add your digital signature, and we draft and send the certified request to the seller on your behalf. You receive a copy of everything sent.
What happens if the seller does not respond?
While we cannot force the seller to issue the invoice, we do guarantee reliable legal proof that you requested it. That protects you legally and shifts the responsibility onto the seller.
What legal validity do the notifications have?
Every dispatch generates legal proof of sending, of delivery, of the content sent and of the attachments included. The certification system is legally valid in more than 160 countries.
Who is this service for?
For any individual or business that needs to obtain an invoice from an online seller. Whether you are handling a one-off invoice or you are a freelancer, company or accounting firm with recurring volume.
How long does it take?
We process and send your certified request to the seller within 24 hours of you completing the form.
Can I cancel my subscription whenever I want?
Yes — no lock-in, no penalties. You can cancel from your dashboard at any time. If you are not satisfied, we refund your payment, no questions asked.